Business process automation (BPA) is the process of integrating enterprise applications, reducing human intervention wherever possible, and assembling software services into end-to-end process flows. As a significant part of business process reengineering , BPA improves operational efficiencies and reduces risks. BPA is made possible through integration and service-oriented architecture solutions. (source wikipedia)

What are the benefits of Business process automation.

• Cost reduction: often, if a computer can perform a task it will do so more cheaply per cycle than a human being.
• Throughput improvement: a computer can often perform actions many times faster than a human operator.
• Resource flexibility: managing peaks and troughs in workload can be extremely challenging in a manual environment, as staff cannot simply be turned on and turned off at will. Computers can however.
• Quality improvement: computers are optimised for performing repetitive tasks with complete consistency, whereas human beings tend to make mistakes simply through boredom and distraction when faced with a long-running repetitive task.

Before a process can be automated however it must be understood and documented. It is the foundation of all future technology decisions and if it is not done or done poorly you can end up throwing away a lot of money.

Working with the client we study the business processes that exist and make recommendations on where gains can be made. Often a piece of paper and a pen can do the job that an expensive piece of software is doing or an expensive piece of software can appear cheap when compared to the cost of a manual process.

Talk to us about the potential for BPA within your business. For a free no obligation appraisal call us today!